Letter to patients : on becoming the "good" patient and finding the "right" doctor / Leonard C. Groopman -- Becoming an active member of your health care team / William A. Norcross -- Information that will help you with advance planning for your health care / Mark R. Wicclair -- Responding to medical emergencies / Kenneth V. Iserson -- What you need to know about medical errors / Erica S. Friedman and Rosamond Rhodes -- Being informed when you give consent to medical care / Ben A. Rich -- Beware of scorecards / James J. Strain and Rosamond Rhodes -- Transplantation 101 : negotiating the system / Aaron Spital and Steven Smith -- When the illness is psychiatric / Leonard C. Groopman -- On the horizon : genetic testing / Robyn S. Shapiro -- To be or not to be, a research subject / Eric M. Meslin and Peter H. Schwartz -- Information that will help you make health care decisions for adult family members / Mark R. Wicclair -- Caring for individuals with Alzheimer's : ethical issues along the way / Robyn S. Shapiro -- When the patient is a child / Timothy S. Yeh -- Care of elders / Claudia Landau and Guy Micco -- Being and thinking / Ilina Singh ... [et al.] -- A patient's guide to pain management / Ben A. Rich -- The hardest decisions : when treatment stops working / Timothy E. Quill and Mindy Shah -- What you need to know about disasters / Griffin Trotter -- Making the internet work for you : researching your health questions / Bette Anton.