Includes index.

1.Building self-confidence -- 2. Getting out of the pile -- 3. Blowing the roof off -- 4. Flying below the radar -- 5. Getting closer to the big leagues -- 6. Swimming in a bigger pond -- 7. Dealing with reality and "superficial congeniality" -- 8. The vision thing -- 9. The neutron years -- 10. The RCA deal -- 11. The people factory -- 12. Remaking Crotonville to remake GE -- 13. Boundaryless : taking ideas to the bottom line -- 14. Deep dives -- 15. Too full of myself -- 16. GE Capital : the growth engine -- 17. Mixing NBC with light bulbs -- 18. When to fight, when to fold -- 19. Globalization -- 20. Growing services -- 21. Six sigma and beyond -- 22. E-business -- 23. "Go home, Mr. Welch" -- 24. What this CEO thing is all about -- 25. A short reflection on golf -- 26. "New guy."